diro IT solutions

 

 I T Solutions

 1        Consultancy

Auditing your current technology is the logical first step in ensuring the capability to deliver the business solutions you require both immediately and in the future. The audit provides a detailed report on your current infrastructure covering cabling, workstations, network cards, servers, hubs and all internet-working devices. From this information, our consultants are able to pinpoint potential or actual bottlenecks that may impact on your network's operation and its suitability to satisfy your business objectives. Where change is essential we can design, supply, install and support the necessary solutions.

2        Maintenance

Diro Technologies offers a complete, ongoing support service including new software releases and the latest bug fixes. All our staff support Microsoft products and have been trained to at least minimum Microsoft Certified Professional (MCP) status.

Maintenance Service Agreements are fixed price contracts and include the following support services:

·         Hardware/Software Maintenance

·         Network / Internet / Intranet / Extranet / LAN / WAN Support

·         Guaranteed response times

·        Restoration/reinstallation of network operating systems, major applications

·         Weekly maintenance tasks

·         Server file optimizations

·         Monthly maintenance tasks

·         Management/administration

Computer hardware and software is becoming more sophisticated and prevalent. Full management of the increasingly complex relationships between these requires a large investment in both time and training. The costs for the customer in acquiring the necessary skill sets in-house are often unable to be justified. The result of leaving a system to manage itself can be disastrous. IT Solutions has considerable expertise in Total System Management and is able to offer this as part of an overall support package. With our high caliber consultants we are able to offer you up to date information and advice, to give you peace of mind that your system is being well managed and is cost effective.

3        Infrastructure Design

Configuration and Integration Services

As specialists in systems integration, our expert consultants ensure you enjoy reliable network solutions that are optimized to meet your requirements. To ensure minimal impact on end users, these can be seamlessly executed to meet your specific work schedules, allowing a smooth transition to new technology.

4        Security and Anti-Virus Services

As expert integrators, we can also configure anti-virus software, Use net servers, Web Servers, Proxy Servers, and Firewalls on your behalf. Whether you are new to the Internet or already have an established website, we can seamlessly integrate your existing e-mail systems, applications and databases with your Internet/Intranet capabilities.

The increasing ‘openness’ of networking environments means security must be a major priority to protect your data from breaches of security, software theft and virus infections. IT Solutions offers comprehensive solutions to security issued for LAN/WAN structures and Internet services.

5        Training

Before final hand-over, our consultants will ensure your staff has the necessary training documentation and support materials to utilize new infrastructure and facilities at performance levels that satisfy the operational needs of the business.